At Rosemont Care, we know that complex care is about so much more than medical procedures — it’s about helping people live rich, fulfilling lives, no matter their challenges.
One of the individuals we support, Thomas, reminds us of this every day.
Born with oxygen deficiency during birth, Thomas experiences limited mobility and cognitive impairment. He also requires PEG (Percutaneous Endoscopic Gastrostomy) feeding to receive his nutrition safely.
Despite these challenges, Thomas has an incredible zest for life. With the right care and activities, he continues to thrive — proving that with compassion, clinical skill, and creativity, anything is possible.
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What We’ve Learned from Supporting Thomas
When Thomas first came to us, he needed support not just with his physical health but with his emotional wellbeing. His PEG feeding routine required clinical precision and consistency, while his mobility needs meant he relied heavily on our carers for movement, positioning, and comfort.
But what stood out most was Thomas’ vibrant personality. His face lights up when he’s watching his favourite TV shows, and his laughter fills the room when he’s playing with toys or kicking a soft ball back and forth with our team.
Our carers quickly learned that while Thomas’s body might need extra support, his spirit didn’t.
He thrives when engaged, stimulated, and surrounded by people who treat him with warmth and respect — not just as a care recipient, but as a person with interests, humour, and joy to share.



Clinically Trained to Deliver Exceptional Complex Care
PEG feeding requires precision, medical understanding, and confidence. All of our complex care staff at Rosemont Care receive specialist clinical training, ensuring that every aspect of Thomas’s routine — from preparing and administering feeds to maintaining hygiene and monitoring for complications — is handled with expert care.
We collaborate closely with healthcare professionals to ensure Thomas’s care plan remains up-to-date and reflects his medical needs. This includes input from district nurses, dietitians, and occupational therapists.
But our training goes beyond the clinical. Every team member learns how to blend clinical excellence with emotional intelligence — because being clinically competent is essential, but being kind and attentive is what transforms care into connection.
“Thomas’s team are simply incredible,” his mother shared. “They know exactly how to keep him safe and comfortable, but they also make him laugh every single day. It’s the first time we’ve felt truly supported.”



How We Help Thomas Thrive
Thomas’s daily life at Rosemont Care is filled with moments that make him smile. He enjoys gentle swimming sessions to maintain movement, spending time outdoors in the garden, and engaging in sensory play with music and bright colours.
We’ve learned that these activities aren’t just entertainment — they’re essential to Thomas’s emotional and cognitive wellbeing. When he’s immersed in these experiences, his body relaxes, his mood improves, and his engagement with others flourishes.
Every small achievement — from an extra kick in the pool to a new sound of laughter — is celebrated by his care team.
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What Families Can Learn from Thomas’s Story
If you’re supporting a loved one who requires complex or PEG feeding care, Thomas’s story shows how vital it is to find a provider that combines clinical skill with compassionate understanding. Here are a few things to consider when choosing care:
Check for clinical training and ongoing support. PEG feeding and complex care should only be delivered by trained professionals with the right medical oversight.
Ask how care is personalised. The best providers don’t just follow procedures — they adapt to your loved one’s routines and personality.
Look for emotional engagement. Even in complex cases, joy, humour, and stimulation play a vital role in wellbeing.
Involve family and professionals. The most successful care plans are built on teamwork and communication.
At Rosemont Care, we take pride in offering this balance — high-quality clinical care delivered with heart.



Conclusion
Thomas’s story reminds us that complex care isn’t just about meeting medical needs; it’s about ensuring life remains meaningful, stimulating, and full of laughter.
Through our expert-trained team, collaborative approach, and commitment to person-centred support, we’re proud to provide exceptional PEG feeding and complex care in Kent — helping people like Thomas live safely, happily, and with dignity.
Because at Rosemont Care, care isn’t just clinical — it’s personal.


Get in Touch
If your loved one requires PEG feeding or complex care, we’d love to share how our specialist team can help.

Contact our team on 01634 717 432 (Medway) or 01708 505511 (Dagenham) for a FREE assessment to take the first step towards a happily helping hand.

External Link suggestions:
NHS – PEG Feeding Information
British Dietetic Association – Tube Feeding Guidance
Kent Community Health NHS Foundation Trust